There are 37,526 customers already in your CRM. Many are overpaying on interest, nearing lease maturity, or eligible for upgrades. Your BDC can convert these into appointments and gross—without buying a single new lead.
| Segment | Description | # | Missed Opportunity |
|---|---|---|---|
| Tier 1 (451–550) | Credit rebuild / fresh start | 1,834 | Subprime approvals |
| Tier 2 (551–600) | Payment match / term extension | 4,769 | Payment-match calls |
| Tier 3 (601–650) | Upgrade qualification | 7,705 | Mid-tier upgraders ignored |
| Tier 4 (651–750, ≥7% APR) | Rate reduction & equity reviews | 15,042 | Prime clients overpaying |
| Tier 5 (751+, ≥8% APR) | Loyalty upgrades | 7,338 | Retention risk |
| Toyota Lease ≤13 payments | Lease pull-ahead bonus | 838 | Immediate turnover |
Contact 60% → Appoint 40% → Show 50% → Close 25%
= 1,125 extra deals @ $1,500 avg. gross → $1.68M+ untapped profit.
1) Identify & Tag: Pull the 6 segments; add dispositions (Connected, Appt Set, Callback, Unreachable).
2) 7‑Day Sprint: 3 calls + 3 texts + 2 emails across 7 days.
3) Track the Funnel: Contact, Appointment, Show, Close, Gross.
Schedule a 20‑Minute BDC Opportunity Review
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